Todorovic Dragan

Exchange online error: Sorry, we can’t get that information right now. Please try again later. If the problem continues, contact your helpdesk.

Solution:

1. Log in to the portal of Office 365 through https://portal.microsoftonline.com/ with an administrator account.
2. Click Add users, reset passwords, and more under users & groups.
3. Select the “failed user”  .
4. Click licenses.
5. Uncheck the box of Exchange Online and click save.
6. Wait for 15 minutes, re-do the steps above and check the box of Exchange Online.
7. Click save and try again.