How to setup Shared mailbox from Exchange Online on Android mail client?

First of all, it will be IMAP connection, don`t try to use wizards for Exchange or Office 365, simply it won`t work.

  1. Open you mail client and select IMAP as account type
  2. For “E-mail adress” field use you shared e-mail address. Username should be you main address\shared (eg. info@company.com\dragan.todorovic). For Password simply enter you main address password.
  3. IMAP server: outlook.office365.com, Port: 993, Type: SSL\TLS (Accept all certificates)
  4. SMTP: smtp.office365.com, Port: 587, Type: STARTTLS (Accept all certificates)
  5. Check “Require Sign-In
  6. For username set your main email account (eg. info@company.com) and password for this account
  7. Confirm!

Multiple Office 365 subscriptions and cancellation?

If you have multiple Office 365 subscriptions (for example E3 licences bought directly by credit card and E3 licences allocated via Enterprise agreement) and you need to cancel direct Office 365 subscription paid by credit card, the main question is how to switch those licenses without loosing mailbox and other settings?

 

It is very simple!

 

After cancelling the direct Office 365 subscription, system will recognize EA licenses automatically. You can contact your regional billing support team to proceed subscription cancellation.