Apr.04

Outlook 2016 Search Not Working

Outlook 2016 Search Not Working

Microsoft Outlook 2016 problem with POP & IMAP content searching? Microsoft Office 365 ProPlus installation contains Outlook 2016 as a standard application with search capabilities, but somehow many users reported problems with mail search for IMAP accounts.   I did manage to find tons of helpful notes on the web which helped me to understand the problem, and I would like to share solution in a few steps:

 

Remove Outlook 2016 from Index:

  1. Go to Outlook Settings (File | Options)
  2. Go to the Search settings
  3. Click on Indexing Options
  4. Click Modify and deselect Microsoft Outlook
  5. Click Close to dismiss dialog box
  6. Exit Outlook

Check OST and PST permissions:

  1. Find all OST and PST files that you’re using on your computer. In Windows 8, OST files are usually hidden and stored in the C:\Users\[username]\AppData\Local\Microsoft\Outlook folder.
  2. For each file you’re using, right click on the file(s) and select Properties
  3. Click on the Advanced button on the general tab
  4. Ensure that the Allow this file to have contents indexed in addition to file is checked

Add Outlook 2016 to Index:

  1. Start Outlook, go to the Indexing Options, and add Microsoft Outlook back to the list.
  2. Rebuild Index
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