Sorry, we can’t get that information right now. Please try again later. If the problem continues, contact your helpdesk.

Exchange online error: Sorry, we can’t get that information right now. Please try again later. If the problem continues, contact your helpdesk.

Solution:

  1. Log in to the portal of Office 365 through https://portal.microsoftonline.com/ with an administrator account.
  2. Click Add users, reset passwords, and more under users & groups.
  3. Select the “failed user”  .
  4. Click licenses.
  5. Uncheck the box of Exchange Online and click save.
  6. Wait for 15 minutes, re-do the steps above and check the box of Exchange Online.
  7. Click save and try again.

Managed Metadata Navigation not visible for Anonymous Users in SharePoint 2013

Unfortunately managed metadata navigation this doesn’t work for anonymous users of SharePoint 2013. The menu item and all children under it will not be visible, unless you define direct link:

 

  • Open Site Settings
  • Open Term Store Management Tool
  • Choose your Term Store
  • Open NAVIGATION tab
  • Enter URL in Simple Link or Header field
  • Confirm

Remove Sign In link from SharePoint 2013 welcome page

I recently made some customization for SharePoint 2013 website. One of the requirement was to remove default Sign In link from the top of the master page. There is no options in Site Settings for such a thing, and the only was is to use CSS code or to the something easier:

Find and delete the following peace of code:

<!--MS:<SharePoint:SPSecurityTrimmedControl runat="server" AuthenticationRestrictions="AnonymousUsersOnly">--><!--MS:<wssucw:Welcome runat="server" EnableViewState="false">--><!--ME:</wssucw:Welcome>--><!--ME:</SharePoint:SPSecurityTrimmedControl>-->